Privacy Policy

This privacy policy explains how we use any personal information that we collect about you when you use our website or engage us as a client of Bee Motion Marketing Ltd.

This privacy policy explains how Bee Motion Marketing Ltd (referred to as "Bee Motion Marketing", "we", "us" or "our") collects, uses, and protects personal information about you as:

• A user of our website, and/or
• A client of Bee Motion Marketing Ltd

Bee Motion Marketing takes the protection of personal data seriously. We ensure that personal data is:

• Processed lawfully, fairly, and transparently
• Collected for specified, explicit, and legitimate purposes
• Protected using appropriate technical and organisational measures

We will only use your personal information to provide the services agreed in your service agreement and supporting schedules, and in accordance with UK GDPR and the Data Protection Act 2018.

As part of providing our services, we may collect personal data including (but not limited to):

• Names, contact details and business details
• Billing and subscription details
• Login or account details for systems and platforms relevant to your project
• Content you provide for use in your website or marketing (text, images, logos, and similar material)

Website Data

We may also collect personal data through our website when you voluntarily provide it, including:

• Contact forms
• Enquiry submissions

This may include your name, email address, telephone number, and any information you choose to provide.

Data We Process on Behalf of Clients

Where we build and host a website for you, that website may collect personal data from your own visitors and customers (for example, through contact or enquiry forms). In relation to that data you are the data controller and we act as a data processor on your behalf. The terms of that processing are set out in your service agreement.

We process personal data to deliver our services, including:

• Designing, building, and maintaining websites
• Hosting and technical support
• Managing your subscription and billing
• Communicating with you about your project

We may also process personal data for:

• Maintaining internal client records
• Practice management and analysis
• Improving our services
• Legal and regulatory compliance

We may use technology, including AI-assisted tools, to support the delivery of our services. This may include design, content drafting, and improving efficiency in our processes.

Any such use is subject to appropriate data protection safeguards. We do not use AI to make automated decisions about you without human involvement.

We process personal data under the following lawful bases:

• Performance of a contract, to provide agreed services
• Legal obligation, including compliance with company and tax record-keeping requirements
• Legitimate interests, for managing and improving our business, and protecting against potential legal claims or regulatory action
• Consent, for marketing communications and non-essential cookies

The lawful basis relied upon will depend on the specific service and processing activity being undertaken.

We typically retain personal data for 6 years after the end of the client relationship, in line with company and tax record-keeping requirements.

Data may be retained longer where:

• Required by law
• Subject to ongoing dispute or claim
• Explicitly requested by you

Website content and project files may be retained for the duration of your subscription and for a reasonable period afterwards.

We do not sell or rent personal data.

We only share personal data where necessary to:

• Deliver agreed services
• Meet legal or regulatory obligations

This may include sharing data with:

• Our payment processor (for example, [Stripe / GoCardless, CONFIRM])
• Website hosting and infrastructure providers; Lovable
• Email and communication platforms
• Other professional advisers (with your consent)
• HMRC and Companies House where required by law

We use a range of trusted third-party software providers to deliver our services. All providers are subject to appropriate due diligence and data protection obligations.

Some of our service providers may store or process personal data outside the UK or European Economic Area (EEA).

Where personal data is processed outside the UK, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs), in accordance with UK GDPR.

We may contact you using the contact details you provide, including:

• Email
• Telephone
• Post

We may send SMS messages only when:

• Relevant to services, and
• You have agreed to receive them

We will never share your personal data with third parties for marketing without your explicit permission.

We are committed to ensuring your data is secure. We implement appropriate:

• Physical safeguards
• Technical controls
• Organisational procedures

to prevent unauthorised access, disclosure, or loss.

You have the following rights:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request erasure (subject to legal obligations)
• The right to restrict processing
• The right to object to processing
• The right to data portability

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled incorrectly: ico.org.uk

To request access to your personal data, please submit a Subject Access Request.

We will respond within one month of receipt.

Requests should be made to:

Stefan Barrett
Director responsible for data protection
Bee Motion Marketing Ltd
136 Hall Street, Stockport, England, SK1 4HE
info@bee-motion.co.uk

Our website uses cookies to support functionality and improve user experience.

Where you provide consent, we may use cookies and analytics tools to:

• Understand how visitors use our website
• Improve website performance and usability

We do not actively use IP addresses to identify individuals, although technical data may be processed for security and performance purposes.

For more information, please refer to our Cookie Policy.

We may operate on social media platforms. Any information you choose to share publicly (e.g. likes, comments) is not processed or stored by Bee Motion Marketing beyond the platform itself.

We regularly review this privacy policy.

Any updates will be published on our website. Where changes are significant, we will notify clients directly where appropriate.

If you have any questions about this policy or your personal data, please contact:

Stefan Barrett, Bee Motion Marketing Ltd, 136 Hall Street, Stockport, England, SK1 4HE, info@bee-motion.co.uk

• Personal Data, information that can identify an individual, directly or indirectly
• Data Controller, the organisation that determines how personal data is processed
• Data Processor, a third party that processes data on behalf of the controller
• Data Processing, any operation performed on personal data
• Subject Access Request (SAR), a request to access personal data held about you

Bee Motion Marketing Ltd is registered with the Information Commissioner's Office (ICO) as a data controller, registration reference ZC172574.